The HR Benefits Agent, built using Microsoft Copilot Studio, was designed to streamline employee access to benefits information and reduce dependency on manual HR support. This agent integrates with your organization's internal systems and leverages natural language capabilities to answer common questions about health plans, vacation policies, and retirement options directly within Microsoft Teams.

By providing instant, accurate responses and guiding employees through enrollment or policy details, the agent improves user experience, minimizes wait times, and ensures compliance with company guidelines. Its modular design allows easy extension to other HR functions, making it a scalable solution for global workforce needs.