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Terms of Service
TERMS OF SERVICE
TERMS OF SERVICE
TERMS OF SERVICE
Sieena, Inc. dba Definity First
Effective Date: December 1, 2025 | Last Updated: December 1, 2025
These Terms of Service (“Terms”) govern your access to and use of the website located at definity.io (the “Site”) and the AI-powered chat agent available on or through the Site (the “Chatbot,” and together with the Site, the “Services”).
PLEASE READ THIS TERMS OF USE AGREEMENT. These Terms of Use ("Terms") govern your use of the Sieena, Inc. dba Definity First, ("Definity", "our", "us" and "we") Site located at https://www.definity.io (the "Site") and online services available, accessible, or enabled via the Site (collectively with the Site, the "Services"). THESE TERMS GOVERN THE USE OF THE SERVICES AND APPLY TO ALL USERS VISITING THE SITE. BY ACCESSING OR USING THE SITE IN ANY WAY, USING THE SERVICES, OR CLICKING ON THE "SUBMIT" BUTTON (OR SIMILAR), YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH GAMMA, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS PERSONALLY OR ON BEHALF OF THE ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT ENTITY TO THESE TERMS. THE TERM "YOU" REFERS TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE SITE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS OR USE THIS SITE OR THE SERVICES.
1. Who We Are & Scope of These Terms
These Services are provided by Sieena, Inc. dba Definity First (“Definity”, “we”, “us”, or “our”). These Terms apply only to your use of the Site and Chatbot. Any separate written agreements you enter into with us for consulting, software development, managed services, or other professional services will govern those services and will control in the event of any conflict with these Terms.
You may use the Services only if you are (a) at least 18 years old (or the age of majority in your jurisdiction), and (b) legally able to enter into a binding contract.
2. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last Updated” date above and may provide additional notice where appropriate (for example, by posting a notice on the Site).
Your continued use of the Services after the updated Terms become effective means you accept those changes. If you do not agree to the updated Terms, you must stop using the Services.
3. Privacy & Data Use
Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and share information about you. By using the Services, you consent to the collection and use of your information as described in our Privacy Policy.
You are responsible for ensuring that any information you provide is accurate and that you have all necessary rights and permissions to provide it to us.
4. Description of the Services
The Site provides information about Definity, our offerings, and related content. The Chatbot is an AI-powered tool that allows you to ask questions and receive automated responses, suggestions, and other generated content.
The Chatbot and Site are provided for informational and general business purposes only. They do not provide legal, medical, financial, tax, safety, or other professional advice, and should not be relied upon as a substitute for professional judgment.
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice.
5. AI Chatbot – Important Disclaimers
The Chatbot relies on artificial intelligence and other automated technologies. As a result:
Responses may be incomplete, out of date, biased, or inaccurate.
The Chatbot does not have perfect awareness of your context, systems, or needs.
You are solely responsible for reviewing, validating, and deciding how to use any output from the Chatbot.
You agree not to use the Chatbot:
For emergency or life-critical situations.
As a substitute for professional advice (including legal, financial, medical, safety, or regulatory advice).
To make decisions where errors could result in harm to people, property, or the environment without appropriate human review.
You should not share sensitive personal information (such as government IDs, financial account numbers, health information, or confidential business secrets) in the Chatbot unless it is strictly necessary and you understand the risks, as described in our Privacy Policy.
6. Your Content & License to Definity
“User Content” means any information, text, data, prompts, files, or other material you submit, upload, or otherwise provide through the Services, as well as any outputs generated by the Chatbot based on your inputs to the extent they may be associated with you.
6.1 Ownership
As between you and us, you retain any ownership rights you have in your User Content, subject to the rights you grant to us below.
6.2 License to Definity
By providing User Content through the Services, you grant Definity a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, display, perform, distribute, and create derivative works from your User Content solely for the purposes of:
Operating, maintaining, and improving the Services;
Developing and enhancing our models, systems, and tools; and
Complying with law and enforcing these Terms.
We will exercise these rights in accordance with our Privacy Policy.
You are responsible for all User Content you provide and for ensuring that it does not violate any law, third-party right, or these Terms.
7. Acceptable Use & Prohibited Conduct
You agree not to use the Services (including the Chatbot) to:
Violate any applicable law or regulation.
Infringe or misappropriate any intellectual property, privacy, publicity, or other rights.
Upload, share, or generate content that is unlawful, fraudulent, defamatory, harassing, hateful, discriminatory, sexually explicit, or otherwise objectionable.
Engage in or promote violence, self-harm, exploitation, or any activity that could cause physical or emotional harm.
Transmit, distribute, or otherwise introduce malware, viruses, or other harmful code.
Attempt to gain unauthorized access to the Services, other accounts, or Definity First systems or networks.
Reverse engineer, decompile, or attempt to derive the source code or underlying models of the Services, except where permitted by applicable law.
Use the Services to build, train, or improve competing AI systems or services without our prior written consent.
Circumvent any security, usage, or rate-limiting restrictions.
Misrepresent your identity or affiliation with any person or entity.
We reserve the right (but are not obligated) to monitor, review, or remove User Content and to suspend or terminate access for violations of these Terms.
8. Intellectual Property
All rights, title, and interest in and to the Services, including all software, models, code, text, graphics, logos, trademarks, and other content (excluding your User Content), are owned by Definity or our licensors and are protected by intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal use. You may not reproduce, modify, distribute, sell, or create derivative works based on the Services except as expressly permitted in these Terms.
9. Third-Party Services & Links
The Services may contain links to third-party websites, tools, or services that are not owned or controlled by Definity. We do not endorse or assume any responsibility for any third-party sites or services. If you access them, you do so at your own risk and may be subject to separate terms and policies.
10. Feedback
If you provide us with any suggestions, comments, or other feedback about the Services (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services without any obligation to you.
11. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES (INCLUDING THE CHATBOT AND ALL CONTENT AND OUTPUTS) ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
WITHOUT LIMITING THE FOREGOING, WE DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR AVAILABILITY.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT ANY OUTPUTS FROM THE CHATBOT WILL BE ACCURATE OR SUITABLE FOR YOUR USE CASE.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DEFINITY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13. Indemnification
You agree to defend, indemnify, and hold harmless Definity and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
Your use of the Services;
Your User Content; or
Your violation of these Terms or any applicable law or third-party rights.
14. Suspension & Termination
We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including if we reasonably believe that you have violated these Terms or pose a risk to us, the Services, or other users.
You may stop using the Services at any time. Sections of these Terms that by their nature should survive termination (including, without limitation, Sections 6–15) will continue in effect.
15. Governing Law & Dispute Resolution
These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
You agree that any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Dallas, Texas, and you consent to the personal jurisdiction and venue of those courts.
16. International Use
The Services are operated from the United States and may not be appropriate or available in all locations. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
17. Miscellaneous
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
These Terms constitute the entire agreement between you and Definity regarding your use of the Services, and supersede any prior or contemporaneous agreements regarding the Services.
18. Contact Us
If you have any questions about these Terms or the Services, you can contact us at:
Sieena, Inc. dba Definity First
Email: hello@definity.io
Address: 8080 N Central Expy, Suite 1700, Dallas, TX 75206
Sieena, Inc. dba Definity First
Effective Date: December 1, 2025 | Last Updated: December 1, 2025
These Terms of Service (“Terms”) govern your access to and use of the website located at definity.io (the “Site”) and the AI-powered chat agent available on or through the Site (the “Chatbot,” and together with the Site, the “Services”).
PLEASE READ THIS TERMS OF USE AGREEMENT. These Terms of Use ("Terms") govern your use of the Sieena, Inc. dba Definity First, ("Definity", "our", "us" and "we") Site located at https://www.definity.io (the "Site") and online services available, accessible, or enabled via the Site (collectively with the Site, the "Services"). THESE TERMS GOVERN THE USE OF THE SERVICES AND APPLY TO ALL USERS VISITING THE SITE. BY ACCESSING OR USING THE SITE IN ANY WAY, USING THE SERVICES, OR CLICKING ON THE "SUBMIT" BUTTON (OR SIMILAR), YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH GAMMA, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS PERSONALLY OR ON BEHALF OF THE ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT ENTITY TO THESE TERMS. THE TERM "YOU" REFERS TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE SITE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS OR USE THIS SITE OR THE SERVICES.
1. Who We Are & Scope of These Terms
These Services are provided by Sieena, Inc. dba Definity First (“Definity”, “we”, “us”, or “our”). These Terms apply only to your use of the Site and Chatbot. Any separate written agreements you enter into with us for consulting, software development, managed services, or other professional services will govern those services and will control in the event of any conflict with these Terms.
You may use the Services only if you are (a) at least 18 years old (or the age of majority in your jurisdiction), and (b) legally able to enter into a binding contract.
2. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last Updated” date above and may provide additional notice where appropriate (for example, by posting a notice on the Site).
Your continued use of the Services after the updated Terms become effective means you accept those changes. If you do not agree to the updated Terms, you must stop using the Services.
3. Privacy & Data Use
Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and share information about you. By using the Services, you consent to the collection and use of your information as described in our Privacy Policy.
You are responsible for ensuring that any information you provide is accurate and that you have all necessary rights and permissions to provide it to us.
4. Description of the Services
The Site provides information about Definity, our offerings, and related content. The Chatbot is an AI-powered tool that allows you to ask questions and receive automated responses, suggestions, and other generated content.
The Chatbot and Site are provided for informational and general business purposes only. They do not provide legal, medical, financial, tax, safety, or other professional advice, and should not be relied upon as a substitute for professional judgment.
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice.
5. AI Chatbot – Important Disclaimers
The Chatbot relies on artificial intelligence and other automated technologies. As a result:
Responses may be incomplete, out of date, biased, or inaccurate.
The Chatbot does not have perfect awareness of your context, systems, or needs.
You are solely responsible for reviewing, validating, and deciding how to use any output from the Chatbot.
You agree not to use the Chatbot:
For emergency or life-critical situations.
As a substitute for professional advice (including legal, financial, medical, safety, or regulatory advice).
To make decisions where errors could result in harm to people, property, or the environment without appropriate human review.
You should not share sensitive personal information (such as government IDs, financial account numbers, health information, or confidential business secrets) in the Chatbot unless it is strictly necessary and you understand the risks, as described in our Privacy Policy.
6. Your Content & License to Definity
“User Content” means any information, text, data, prompts, files, or other material you submit, upload, or otherwise provide through the Services, as well as any outputs generated by the Chatbot based on your inputs to the extent they may be associated with you.
6.1 Ownership
As between you and us, you retain any ownership rights you have in your User Content, subject to the rights you grant to us below.
6.2 License to Definity
By providing User Content through the Services, you grant Definity a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, display, perform, distribute, and create derivative works from your User Content solely for the purposes of:
Operating, maintaining, and improving the Services;
Developing and enhancing our models, systems, and tools; and
Complying with law and enforcing these Terms.
We will exercise these rights in accordance with our Privacy Policy.
You are responsible for all User Content you provide and for ensuring that it does not violate any law, third-party right, or these Terms.
7. Acceptable Use & Prohibited Conduct
You agree not to use the Services (including the Chatbot) to:
Violate any applicable law or regulation.
Infringe or misappropriate any intellectual property, privacy, publicity, or other rights.
Upload, share, or generate content that is unlawful, fraudulent, defamatory, harassing, hateful, discriminatory, sexually explicit, or otherwise objectionable.
Engage in or promote violence, self-harm, exploitation, or any activity that could cause physical or emotional harm.
Transmit, distribute, or otherwise introduce malware, viruses, or other harmful code.
Attempt to gain unauthorized access to the Services, other accounts, or Definity First systems or networks.
Reverse engineer, decompile, or attempt to derive the source code or underlying models of the Services, except where permitted by applicable law.
Use the Services to build, train, or improve competing AI systems or services without our prior written consent.
Circumvent any security, usage, or rate-limiting restrictions.
Misrepresent your identity or affiliation with any person or entity.
We reserve the right (but are not obligated) to monitor, review, or remove User Content and to suspend or terminate access for violations of these Terms.
8. Intellectual Property
All rights, title, and interest in and to the Services, including all software, models, code, text, graphics, logos, trademarks, and other content (excluding your User Content), are owned by Definity or our licensors and are protected by intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal use. You may not reproduce, modify, distribute, sell, or create derivative works based on the Services except as expressly permitted in these Terms.
9. Third-Party Services & Links
The Services may contain links to third-party websites, tools, or services that are not owned or controlled by Definity. We do not endorse or assume any responsibility for any third-party sites or services. If you access them, you do so at your own risk and may be subject to separate terms and policies.
10. Feedback
If you provide us with any suggestions, comments, or other feedback about the Services (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services without any obligation to you.
11. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES (INCLUDING THE CHATBOT AND ALL CONTENT AND OUTPUTS) ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
WITHOUT LIMITING THE FOREGOING, WE DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR AVAILABILITY.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT ANY OUTPUTS FROM THE CHATBOT WILL BE ACCURATE OR SUITABLE FOR YOUR USE CASE.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DEFINITY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13. Indemnification
You agree to defend, indemnify, and hold harmless Definity and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
Your use of the Services;
Your User Content; or
Your violation of these Terms or any applicable law or third-party rights.
14. Suspension & Termination
We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including if we reasonably believe that you have violated these Terms or pose a risk to us, the Services, or other users.
You may stop using the Services at any time. Sections of these Terms that by their nature should survive termination (including, without limitation, Sections 6–15) will continue in effect.
15. Governing Law & Dispute Resolution
These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
You agree that any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Dallas, Texas, and you consent to the personal jurisdiction and venue of those courts.
16. International Use
The Services are operated from the United States and may not be appropriate or available in all locations. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
17. Miscellaneous
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
These Terms constitute the entire agreement between you and Definity regarding your use of the Services, and supersede any prior or contemporaneous agreements regarding the Services.
18. Contact Us
If you have any questions about these Terms or the Services, you can contact us at:
Sieena, Inc. dba Definity First
Email: hello@definity.io
Address: 8080 N Central Expy, Suite 1700, Dallas, TX 75206
Engineering digital solutions that transform bold ideas into measurable business results.
© Sieena, Inc. All rights reserved
Engineering digital solutions that transform bold ideas into measurable business results.
© Sieena, Inc. All rights reserved
Engineering digital solutions that transform bold ideas into measurable business results.
© Sieena, Inc. All rights reserved
Engineering digital solutions that transform bold ideas into measurable business results.
© Sieena, Inc. All rights reserved